James Ciraldo

Salesforce Manager

Feb 2025
Feb 2025

Lean Six Sigma Yellow Belt

TBM Consulting Group

Oct 2024
Oct 2024

Award: President's Innovation Award

Seaman Corporation

Sep 2023
Sep 2023

Salesforce Certified Advanced Administrator

Jul 2023
Jul 2023

Salesforce Manager

Oct 2022
Oct 2022

Award: Support Person of the Year

Seaman Corporation

Feb 2022
Feb 2022

Sr. Salesforce Administrator

Mar 2021
Mar 2021

Salesforce Certified Platform App Builder

Jan 2021
Jan 2021

Salesforce Administrator

Jan 2021
Jan 2021

Seaman Corporation

Wooster, Ohio

Dec 2020
Dec 2020

World Class Customer Service Training Package

Dale Carnegie Digital

Dec 2019
Dec 2019

Salesforce Certified Administrator

Aug 2019
Aug 2019

Jr. Salesforce Administrator

Mar 2019
Mar 2019

Technical Support Specialist II

Dec 2018
Dec 2018

BBA, Management Information Systems

University of Akron

Aug 2018
Aug 2018

Technical Support Specialist I

Jun 2018
Jun 2018

Technical Support Specialist Intern

Jun 2018
Jun 2018

CrossCountry Mortgage, LLC

Brecksville, Ohio

Mar 2018
Mar 2018

Distribution Technology Services Student Assistant

Concurrent with Help Desk & Call Center Lead Technician

Oct 2017
Oct 2017

Help Desk & Call Center Lead Technician

Aug 2017
Aug 2017

Help Desk & Call Center Technician

Jul 2017
Jul 2017

Computer Repair Technician

Jul 2017
Jul 2017

The University of Akron

Akron, Ohio